faq – simple answers to difficult questions

 

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Costs

What budget is needed to make a website?

These are the typical budgets our client allocate for a website:

2,500 – 5,000 EUR

5,000 – 10,000 EUR

10,000 – 20,000 EUR

over 20,000 EUR

Where does our cooperation start?

1. Schedule the first interview here: calendly.com/u1media or fill out our contact form.

2. After reviewing your needs, we will create an initial scope of work as a working document which you can review, verify and approve.

3. After approving the scope of work, U1.media will send you the contract for approval and signature.

4. After signing the contract on both sides, we will send you an advance invoice in the amount of 50% for the commencement of work.

5. After receiving the payment, we will configure communication channels and plan our inaugural interview.

How to calculate how much a new website will cost?

The most effective way for us to understand the expected result of the project is to specify the scope of work required or to fill out an inquiry and send it to us.

If it’s a simple project, all you need to do is send us a sitemap for all of the pages within the scope of the project.

Here are a few steps to follow if you don’t know where to start your scope of work:

  1. Send us a list of the pages you want to include on your site (sitemap / info architecture). It doesn’t have to be detailed or final. That’s how we can assess the required workload.
  2. Send us 2-3 pages that you like and which you think represent the vision of your new website both aesthetically and functionally.
  3. Tell us, do you need a logo as well or maybe all branding? Word content, photos or videos, or will we work with your current resources?
  4. If you already have ready-made designs for your website (Figma, Sketch, XD etc.) and need a WordPress design, send them to us for review, they will be a good reference point.
  5. Please let us know if you think anything in your compilation may require additional coding time. (example: price calculator, API integrations, advanced search)

Our team will analyze all this information and create a job scope proposal that we can discuss and accurately quote.

What are the payment terms for a typical project?

In the case of a new website, redesign of an existing one, migration from system to system or strategy development:

50% advance, 50% when you are 100% delighted with our work and we are ready to hand it over.

For additional work during an active project, 100% payable in advance. This helps us maintain progress during the project.

Hourly, lump sum billed for man-hours:

10 hours x 200 EUR

Flat rate – 2,000 EUR

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20 hours x 170 EUR

Flat rate – 3,400 EUR

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40 hours x 150 EUR

Flat rate – 6,000EUR

Need more hours? Let’s discuss a custom plan.

How much does web hosting cost?

Hosting is a service under which the hosting company provides a server, i.e. the infrastructure needed to run your website or your online store.

Hosting is the provision of server room resources by a server service provider. The hosting service consists in allocating:

  • a specific size of a hard drive permanently connected to the internet,
  • the maximum amount of data to be sent via the server room internet connections,
  • the maximum load of the server room by services,
  • services supported by the server room (to the extent depending on the specifics of the service, e.g. providing a database with the specification of its maximum volume).

With external providers, services can cost from 50 to 400 EUR per year. In our “No problem” package, the server for your website costs from EUR 100 per year.

DETAILS

Who will be working on our project?

Our team has been working primarily online for a long time. We work with Poles, Lithuanians, Czechs, Austrians and recently also Ukrainians. Currently, it’s hard to find people who are ready to devote themselves to a project and keep a schedule. The methods we have developed allow us to take full responsibility for your project and, in accordance with its established scope, work on it until you are 100% satisfied with the results.

What is your experience with WordPress?

We have been working on the WordPress platform since 2013. We use it to create unique front-end projects. We provide a full range of services and CMS-based solutions for aspiring brands.

Along the way, we’ve learned that customer satisfaction requires more than just outstanding design and development skills. Successful projects require seamless communication, total transparency, proven processes and good project management with a deep understanding of our client’s needs.

Our goal as an agency is to enable our clients to communicate their needs as easily as possible, obtain feedback and implement high-quality, simple and effective solutions.

Do you provide website building strategy training for marketing teams?

Yes, schedule a discovery call to learn more.

Will you provide training on updating and editing our new website?

YES! Every new project comes with a mini-series of tutorials as standard that will walk you through your site and show you how to use the WordPress editor.

We also offer hour bundles for purchase that can be used for development and consultation (including training).

After launching a new website, we want to implement a long-term SEO strategy, can you help?

Yes, we have several trusted partner agencies with whom we work closely. Its services are used by leading traders and service providers. We can recommend it for permanent SEO.

After launching a new website, we need regular content on our blog, can you do it too?

We often create custom content in cooperation with a trusted partner. The process begins with defining a strategy for the persona, target audience, visual alphabet, and language style for the content we create for you.

You are launching a website for us. What happens after my site is launched?

After we have made sure everything is 100% OK several times, we will launch the website for you. Then, we are with you for 30 days. Fixing any bugs found, display issues on individual devices or “Gosh, we completely forgot about that little thing!” – they are always included in the website development process.

Within the first week from your page upload, we will join you as an administrator to your new WordPress site. You will receive a mini tutorial series and it will be easy to edit and change content on your new site.

After 30 days, we will still be available for questions and answers by phone and email, of course. You can purchase pre-paid “hour bundles” for priority development tasks or updates and consulting for longer period.

Will you help with administration, configuration, adding content?

Most people will find it easy to add content to a page via a web browser. A simple editor enables regular work and changing / adding content anywhere on the page. We can also configure WordPress so that adding an article to a blog is as simple as sending an e-mail with its content and photos that you want to be included.

We enable customers to purchase a pre-paid hour bundle in advance to be used at their discretion for a period of 12 months.

These hours can be used for all your WordPress development, consulting and training needs. Our technical support blocks do not include any design services (figma, XD, Sketch). Design is usually done on a lump sum only as part of our comprehensive design and development projects.

Hourly, lump sum billed for man-hours:

10 hours x 150 EUR

Flat rate – 1,500 EUR

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20 hours x 130 EUR

Flat rate – 2600 EUR

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40 hours x 100 EUR

Flat rate – 4,000 EUR

Need more hours? Let’s discuss a custom plan.

All purchased hours will expire after 12 months.

How long do projects usually take?

Most projects take 1-3 months from first contact to website launch.

This will largely depend on the scope of the work you want to do and efficient two-way communication. Want to see how long your project will take? Let’s arrange an information interview and discuss your project.

What is WordPress?

WordPress is a professional fully open source online content creation and management tool. It allows us to complete tasks faster and constantly improve the quality and creativity of front-end projects.

Project

Do you deal with graphics and brand identification - logos and content?

Yes, we specialize in logo design, brand identity and high-end sales sites.

We also write texts which help you describe yourself.

Can you help us refresh our brand without reinventing the wheel?

Of course, as soon as you feel that your brand requires cosmetic changes and modernisation, we are ready to help with this and emphasise the strengths of your identification, without disturbing the image that is already recognised by your customers.

Do you also create films and photos?

We come from the world of film, in which storytelling is of the essence. The Lodz Film School is a place where our artistic sensitivity and craftsmanship have developed.

We offer you films and photos created specially for your needs, which will be a coherent whole with the new project of your online presence.

The big advantage is that we, as a department, also deal with the production of videos and photos – without outsourcing.

What if I am unsure of my project or strategy?

If you are unsure about the design or strategy we have implemented, please let us know. We’re always available to talk about why we designed something a certain way or why your strategy is what it is.

We want to give you a feeling of certainty and satisfaction with the project. We also want the project to delight your customers and translate into your profit. If something is wrong, we will work it out together to find a solution that works.

What if we have a finished design, but we need someone to create or rebuild our site in WordPress, can we hire you?

Yes you can! We will need you to send us all the documentation so that we can review the complexity of the project, interactions and content. Then we will be able to present you a suitable cooperation proposal. If you want to convert your current site to WordPress, simply send us the domain of your current site so we can view it and relate to the topic.

Does my site load faster in WordPress?

If you’re currently unhappy with your site’s speed, we can probably speed it up considerably. Sometimes it is enough to properly compress the content of the site or organize the links and other things. As the vast majority of people currently display pages on mobile phones, the page should take up as little space as possible and be delivered from servers that are close to the location of display. This is achieved by CDN (Content Delivery Network), additionally protecting its content against attacks by mailware, spyware, etc.

Will migrating my website to WordPress have a negative impact on SEO?

If done correctly, it won’t. As long as the agency you’re working with follows best practices to maintain your current URL structure and implement accurate 301 redirects, you can avoid permanent negative effects and take advantage of the positive SEO effects of your reorganisation.

Do you only use WordPress for your projects?

Wordpress is one of the main tools in our process, but not the only one. We make sure to use the right tools for the job, depending on the scope of work and the solutions needed.

Our typical workflow is based on:

  • Figma (UX design, brand identification)
  • Adobe Illustrator (illustrations, logo)
  • Adobe After Effects (Lottie JS animation design and development)
  • Custom code
  • Final Cut, Compressor (video editing and export)
  • Adobe Photoshop & Lightroom (photo processing and export)
  • DIVI (front-end development and custom CMS)
  • Clickup (project management and progress tracking)
Film & Photo

What budget is needed for film and photography?

We usually work with clients who spend on film and photography activities:

2,500 – 5,000 EUR

5,000 – 20,000 EUR

20,000 – 50,000 EUR

over 50,000 EUR

What influences the valuation of film and photo production?

We estimate the working time of people and the rental of tools that we use to make a movie and photos. We evaluate the rental of the location, acting, rights to the image, etc. issues that make up the sum expressed in zlotys.

We can make a film for you for EUR 1,500, a basic and quick report that lasts several hours. Take a look at our realizations – there is also such a proposal among them,

Can we sign the contract on the shooting day?

Yes, we will execute your order on the same day, if possible. It is an additionally paid service, but it is possible. We are also able to assemble the material to a coherent whole in less than 24 hours, if necessary. Ask for details if you need to take advantage of such an offer.

What are the payment terms for a typical project?

All films whose production is up to PLN 5,000 are payable in advance. We start work after the money is credited to our account.

Everything above this amount is negotiable and is planned according to the current needs and arrangements with the client.

Are additional fees / collateral required?

A film set is a system for the elimination of risky nodes in the process of its creation. In exceptional situations, when we are exposed to an increased risk in connection with the work performed, we may have to take out additional insurance, the scope of which is not included in the general terms and conditions of our basic liability, comprehensive and accident insurance. We determine this fact before taking the order and the amount of insurance for the implementation of activities.

Do we take pictures / shots from the drone?

Yes, we make various types of photos and videos using drones. We work with licensed and qualified pilots insured in the field of performing aviation activities using unmanned aerial vehicles, i.e. drones. We have a variety of equipment that will meet many requirements.

Aviation class:

UAV RPAS CAA <25kg

cat. A1/A2/A3 NSTS 01,02